We are New Generation Technologies Ltd trading as Organic Coconut Oil, a company registered in England under number 3396225.
If you have any complaints about our service or any goods or services you purchase from us please contact via phone +44 121 744 5753 between (9AM and 5PM) via email or write to Organic Coconut Oil, Customer Care, PO Box 11045, Dickens Heath, Solihull, B90 1ZD
TERMS AND CONDITIONS OF USE
The following is the terms of the agreement between Organic Coconut Oil("Company") and the buyer ("Buyer") of goods or services through the Company's Web site (the "Site"). Buyer agrees to review this Contract prior to purchasing anything and purchase of a good or service shall be deemed acceptance of this Contract.
Buyer agrees to the terms and conditions outlined in this Online Contract ("Contract") with respect to the goods, services and information provided by or through the Site. This Contract constitutes the entire and only agreement between the Company and Buyer, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods, services and information provided by or through the Site, and the subject matter of this Contract. Buyer agrees to review this Contract prior to purchasing anything and purchase of a good or service shall be deemed acceptance of this Contract.
The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights, and, the copying, redistribution, use or publication by a Buyer of any such content or any part of the Site is prohibited.
3. Editing, Deleting, and Modification.
Company reserves the right in its sole discretion to edit or delete any information or content appearing on the Site and to remove any goods and services for sale. Upon notice published over the Service, Company may modify this Contract, or prices, and may discontinue or revise any or all aspects of the Site in its sole discretion and without prior notice. Modification of this Contract will be deemed effective upon publication on the Site with respect to transactions occurring after said date.
4. Right to Refuse.
Company reserves the right in its sole discretion to refuse service at any time. Sale of any goods or services is subject to availability.
Buyer agrees to indemnify, defend and hold Company and its affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to a Buyer's violation of this Contract or use of the Site.
Notices may be made via either email or regular mail. The Website may also provide notices of changes to the T&C or other matters by displaying notices or links to notices on the Website.
The Service Provider respects the intellectual property rights of others and we ask our users to do the same.
8. General Information
The T&C constitute the entire agreement between you and the Service Provider and govern your use of the Website, superseding any prior agreements between you and the Service Provider (including, but not limited to, any prior versions of the T&C). You also may be subject to additional terms and conditions that may apply when you use affiliate or other Service Provider websites, third-party content or third-party software. The T&C and the relationship between you and the Service Provider shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions. You and the Service Provider agree to submit to the personal and exclusive jurisdiction of the courts located in the UK. The failure of the Service Provider to exercise or enforce any right or provision of the T&C shall not constitute a waiver of such right or provision.
If any provision of the T&C is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the T&C remain in full force and effect. The section titles in the T&C are for convenience only and have no legal or contractual effect.
9. Return/Refund Policy
We guarantee your satisfaction. Please inspect your delivery parcel as soon as possible after receipt. You may notify our information department by e-mail, by telephone +44 (0)121 744 5753 or by fax +44 (0)121 744 5753 if any product is missing, damaged or incorrectly dispatched. Please do not open the packaging of any articles sent incorrectly as it needs to be returned to us in its original condition. Please notify us of any mistakes or damages within forty eight hours in order that the problems can be remedied at the earliest convenience. If the product you receive is not as you expected, you may return it in its original packaging, within 14 days for a refund. Please note you will be responsible for shipping charges and there will be a 15-20% re-stocking charge for undamaged goods.
10. Purchasing from us
To purchase from us you must be over 18. By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent and you may ask that your details are removed from our system by writing to the address above.
We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full.
If you discover you have made a mistake with your order please contact Customer Care immediately. Please do this before we confirm your order.
All prices and offers are subject to change and availability. Errors and omissions excepted. Subject to not selling below our cost price. VAT will be charged on all prices (including carriage) at a rate of 17.5%. Allow ten working days for cheque clearance. For out of stock items, delivery dates given are only estimates.
We aim to deliver goods to you within the time indicated by us but we cannot give an exact delivery date. We also may deliver the goods in several consignments but will not charge any extra delivery for this. If we have not delivered the goods within 30 days of expected delivery then you may cancel the contract. We will refund any money paid by you.
12. Handling Complaints
We endeavour to making shopping with Organic Coconut Oil as pleasant and trouble free as possible. We fully appreciate that on occasions things can go wrong. If you are unhappy with our service for any reason, please contact us either by telephone +0121 744 5753, fax +0121 744 5753 or email.
We will make all reasonable attempts to handle complaints within five working days.
Please report any violations of the above T&C to us Immediately.
These Terms and condition do not not affect your
statutory rights as a consumer